Returns & Refund Policy

Last updated: July 12, 2026

            30-Day Money-Back Guarantee

            If you are not completely satisfied with your Qinux BreezaMax, you can return it within 30 days of delivery for a full refund.

1. Eligibility for Returns

To be eligible for a return:

The product must be returned within 30 days of the delivery date
The item must be in its original condition and packaging (if possible)
You must provide proof of purchase (order number or receipt)

2. How to Start a Return

Please contact our customer support team at:
Email: support@getqinux.com

Include your order number and reason for return. We will provide you with return instructions and a return authorization.

3. Return Shipping

For defective or incorrect items, we will cover the return shipping cost.
For change-of-mind returns, the customer is responsible for return shipping costs unless otherwise stated.

4. Refunds

Once we receive and inspect the returned product, we will process your refund within 5–10 business days. Refunds will be issued to the original payment method used at checkout.

Please note that shipping fees (if charged) are generally non-refundable unless the return is due to our error.

5. Damaged or Defective Items

If your Qinux BreezaMax arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a free replacement or full refund as quickly as possible.

6. Non-Returnable Items

The following cannot be returned:

Items returned after the 30-day window
Products that show clear signs of misuse or damage caused by the customer

7. Contact

For any questions about returns or refunds, please email us at:
support@getqinux.com